Heather Phillips

Heather Phillips is a Commander with Austin-Travis County EMS in Austin, Texas and has been with the department for 17 years. Early in her career, Heather worked as a field paramedic and after 2 years, joined the special operations team, specializing in swift water and technical rescue. She promoted to Commander and worked as a Special Operations Field Commander for several years before transitioning to Commander of the Special Operations Training Division. Heather also worked in Recruiting and Continuing Education prior to her assignment in the Office of Professional Conduct in 2013.

Austin-Travis County EMS is a professional healthcare organization that provides emergency medical services to all of the City of Austin and Travis County. ATCEMS is a City of Austin department who partners with area first responders to provide assistance prior to our arrival; however, they are not part of the Fire Department or the Police Department. In 2012, The Austin-Travis County EMS Employees Association was successful in winning the election to make ATCEMS part of Civil Service. Because ATCEMS was the first, third-city service to be voted into civil service, there was no Civil Service EMS Union established. The EMS association chose to affiliate with the largest law enforcement officers’ union in Texas, The Combined Law Enforcement Association of Texas (CLEAT). 

Heather joined NIAIA in 2016 and attended her first conference in Savannah, Georgia, where she found herself leaving as an Executive Board Member. She is looking forward to working with the board members to expand membership and provide quality education to IA professionals around the Country.

In her spare time, Heather enjoys spending time with her family, camping and anything outside. A dabbler in crafting, she hopes to one day have a DIY project worthy of Pinterest.